Koondoola Avenue Medical Centre has been serving the local community with a focus on offering high-quality medical care to patients and families. Our experienced doctors have each been recognized with the prestigious Fellowship of the Royal Australian College of General Practitioners, signifying their dedication to providing exceptional general practice. We continuously strive to enhance our knowledge and skills through ongoing professional development initiatives to deliver the best possible evidence-based care to our patients.

We are proud to be a teaching practice involved in training GP registrars who are working towards Fellowship

One of our Key priorities is the availability of prompt medical attention for our patients when it is most needed. Particularly our elderly and young patient, We Will endeavour to offer same day appointments.

View our patient information sheet (PDF).

Billing:

We are a Bulk Billing Practice to all patients with a valid Medicare card. Standard fees will be applied to certain service such as Iron Infusions, procedures, Medicals, Commercial Driving Medicals and Workers Compensation.

Patients not registered with Medicare, a standard fee appropriate to service will apply, with payment required on the day.

Not cancellation of an appointment within 3 hours of your allocated time, may result in a payment of $40 been required before any further appointments are scheduled.

Please note that if you have additional treatment and procedures there will be additional costs. All medicals such as Drivers License and Pre-employment medicals will be privately billed

Opening Hours: Koondoola Avenue Medical Centre is open Monday to Friday (8.00am to 5.30pm).

Appointments: It is necessary to book appointments. Every attempt will be made to book your preferred doctor. Same day appointments offered.
Results: Radiology or Pathology results will not be given out over the phone. Please make a follow-up appointment for your results. This appointment will be Private billed .

Phone Calls: Doctors generally do not take phone calls whilst consulting. Please advise the receptionist what your query is about and this information will be passed onto the doctor.

Recalls / Reminders: This practice has a reminder system and you may receive a reminder to see the doctor for pap smears etc. If we are unable to contact you, you may receive reminders from state and national registers.

Medical Records: Your medical records are confidential documents. It is the policy of this practice to maintain security of personal information at all times and to ensure that this information is only accessible to authorised members of staff.

Your medical records remain the property of “Koondoola Avenue Medical Centre” if you transfer to another surgery relevant copies can be made and will be sent to the other surgery. A signed written consent is required for this action.

We encourage patients to provide us with feedback.

Patient Interpreting & Relay Services:

Translating & Interpreter Services
13 14 50

National Relay Service for patients who are deaf or have a hearing or speech impairment:
Voice Calls: 133 677
Speak & Listen: 1300 555 727
SMS Relay: 0423 677 76